How can secondary voltage affect customer service quality?

Secondary voltage plays a crucial role in the reliability of the electric supply to customers. When the secondary voltage is maintained within appropriate levels, it ensures that electrical equipment operates efficiently and as intended. If the voltage is too low or too high, it can lead to equipment malfunction or failure, potentially resulting in service interruptions. Consistent voltage levels are necessary to meet the performance expectations of various devices and systems that customers rely on.

Moreover, the reliability of the electric supply is a key aspect of customer service quality. If customers experience fluctuations or irregularities in voltage, it may lead to more frequent outages or disturbances in service, undermining the overall customer experience. This is why maintaining proper secondary voltage is integral to ensuring a stable and dependable power supply for customers.

While the other options may relate to aspects of power management and customer experience, they do not directly address the specific role that secondary voltage has in ensuring that customers receive reliable and consistent electrical service.